Call Center Pajak

What is Call Center Pajak?

Call Center Pajak is a service provided by the Indonesian government’s tax office to assist taxpayers in fulfilling their tax obligations. The service is available for individuals and companies who need help with their tax-related questions or issues.

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Why do we need Call Center Pajak?

As taxpayers, we have an obligation to pay taxes on time and correctly. However, understanding the complex tax regulations and procedures in Indonesia can be challenging, especially for those who are not familiar with finance and accounting.

Call Center Pajak provides a one-stop solution for taxpayers who need assistance in understanding and fulfilling their tax obligations. It offers a variety of services, including tax consultation, tax payment, tax reporting, and tax complaint handling.

Call Center Pajak ServicesSource:

How to Contact Call Center Pajak?

There are several ways to contact Call Center Pajak:

  • Phone: You can call the call center at 1500200 or +6221500200 (for international calls).
  • Email: You can send an email to for general inquiries or for e-Filing and e-Billing inquiries.
  • Live Chat: You can chat with a customer service representative through the live chat feature on the tax office’s website.
  • Social Media: You can also reach out to the tax office through its social media accounts, such as Facebook and Twitter.

When contacting Call Center Pajak, make sure to have your tax identification number (NPWP) and other relevant information ready to ensure a smooth and efficient service.

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What Services are Provided by Call Center Pajak?

Call Center Pajak provides a wide range of services, including:

  • Tax Consultation: Taxpayers can ask for advice and guidance on tax-related matters, such as tax rates, tax deductions, and tax incentives.
  • Tax Payment: Taxpayers can make their tax payments through various channels, such as bank transfer, credit card, and e-wallet.
  • Tax Reporting: Taxpayers can report their tax obligations, such as monthly tax returns and annual tax returns, through the e-Filing system.
  • Tax Complaint Handling: Taxpayers can file complaints and disputes related to tax issues and ask for a tax review or tax appeal.
  • Tax Education: Call Center Pajak also provides tax education programs, such as seminars and workshops, to improve taxpayers’ understanding of tax regulations and procedures.

By providing these services, Call Center Pajak aims to facilitate taxpayers in fulfilling their tax obligations and promote tax compliance in Indonesia.

Call Center Pajak Services IndonesiaSource:


Call Center Pajak is an essential service for taxpayers in Indonesia. It helps taxpayers in understanding and fulfilling their tax obligations through various services, such as tax consultation, tax payment, tax reporting, and tax complaint handling. By contacting Call Center Pajak, taxpayers can receive reliable and efficient assistance to ensure their compliance with tax regulations in Indonesia.